Me: “I still haven't received your 40% deposit as outlined in the contract. Could you please check with accounting to see if that check was cut.
”
Client: “Mmm, I can't guarantee we can still give you that deposit anymore.
”
Me: “That was clearly outlined in our contract.
”
Client: “Contracts are just paper.
”
Me: “I'll have wait to begin work on the project once the deposit is received.
”
Client: “YOU CAN'T DO THAT. YOU ARE HOLDING OUR PROJECT HOSTAGE!
”
Me: “No, you are holding our deposit hostage.”